Cafe Bella 682x612

Melanie

Café Bella

Melanie Austin

Name of your shop or service: Café Bella

Tell us a bit about your shop or service: 
Our shop is all about going back to basics with good food and friendly service.

What’s in season or really popular right now with shoppers? 
Scones with jam and cream are an everyday favorite. Also our  
breakfasts, coffees and cakes. 


… and what’s your favourite thing instore at the moment? 
The freshly made frittatas are a real win.

How long have you been working here?  
We opened in November 2017.

Are you a big or small crew - how many of you working there? 
We have a team of five staff.

What do you think is the best part of your job? 
Definitely the customer service element and feeding hungry tummies.

What are your interests in life? Any hobbies, interests or mad obsessions?  
I enjoy fishing and boating. We live on the island so if I’m not in store, my weekends are spent on the beach and in the water.

Do you have local customers you know by name, or like to have a chat with? 
98% of our customers are repeat customers and we all love to have a chat together. They are all very loyal.

What is the funniest or most unusual request you’ve ever had from a customer? (Keep it clean!)  The most unusual request was from a customer who asked for a shot of coffee with a dob of butter. 

What do you think makes Bribie Island Shopping Centre a great community and/or good place to shop? 
Close knit community, friendly customers. I once had a customer pay for her meal and then add $40 on top which she asked to help pay for $40 worth of coffees for the next customers in line. It was called the Kindness Project. It was lovely to see such generosity in our Centre.    

Name two things you like most about working at the centre?
Friendly, loyal customer base and it’s close to home.

Winter’s on the way… what are you looking forward to doing/eating/buying? 
We are looking forward to introducing our winter menu, inclusive of soups, casseroles and warm breads.